Last night while attending the New Zealand-Mexico soccer match in Denver, I posted some updates to Facebook about the game. I also noticed a friend had posted an update\/rant about DirecTV’s treatment of customers in Joplin, Missouri, in the aftermath of the tornadoes that ravaged the town:<\/p>\n
“This is ridiculous and Direct TV should be ashamed!<\/em> I was immediately suspicious – it seems no one could be unaware of the devastation Joplin suffered, after all the heartbreaking pictures and video of practically the entire town ground to splinters. I posted a response to her, in jest, that it sounded like a nasty rumor started by Dish or Comcast. I thought about the possibility that some thick-headed customer service rep may have blindly stuck to the standard disconnect script. I also figured that somewhere along the line – via homeowners insurance, or insurance coverage DirecTV has for this type of situation – some insurance would cover any lost\/damaged\/destroyed equipment. But the story, at face value, just did not make sense to me on any level.<\/p>\n
\nAs Joplin victims call Direct TV to cancel their service due to homes completely wiped off the map, they are being told to send in a box or remote control or pay a fine of $500+ to cancel service. DirectTV should be boycotted. Tell their employees to go to these former HOMES and find their remote controls… REPOST!”<\/em><\/p>\n