{"id":683,"date":"2014-03-09T15:12:21","date_gmt":"2014-03-09T22:12:21","guid":{"rendered":"http:\/\/shannonmarcom.com\/blog\/?p=683"},"modified":"2014-03-09T15:12:21","modified_gmt":"2014-03-09T22:12:21","slug":"built-colorado-story-connect","status":"publish","type":"post","link":"http:\/\/shannonmarcom.com\/blog\/built-colorado-story-connect\/","title":{"rendered":"Built in Colorado story on Connect First"},"content":{"rendered":"<p><span style=\"line-height: 1.5em;\">Another recent story I did for Built in Colorado on Connect First of Boulder.<\/span><\/p>\n<p dir=\"ltr\"><a href=\"http:\/\/www.builtincolorado.com\/company\/connect-first\">Connect First<\/a>\u00a0CEO and co-founder Geoff Mina had a vision in 2004 for a new approach to call center technology. His dependable, cost-effective cloud-based contact center solutions found traction almost immediately, allowing the company to be profitable every quarter since founding. At first, Mina\u2019s Boulder-based team of four (including two co-founders) worked with re-sellers to get their systems and networks into the hands of a growing customer base of contact centers, non-profits and political organizations.<\/p>\n<p><span style=\"line-height: 1.5em;\">Read the rest here:<\/span><\/p>\n<p><a href=\"http:\/\/www.builtincolorado.com\/blog\/how-connect-first-has-remained-profitable-every-quarter-10-years\">http:\/\/www.builtincolorado.com\/blog\/how-connect-first-has-remained-profitable-every-quarter-10-years<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Connect First\u2019s account services team provides customer support in what Candee describes as a high-care, high-touch way: \u201cWhich is an expensive way of doing business, but we chose to grow our reputation around incredible customer service.\u201d<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[411],"tags":[174,446,451,35,450,452,429,453,193,443],"class_list":["post-683","post","type-post","status-publish","format-standard","hentry","category-writing-samples","tag-boulder","tag-built-in-colorado","tag-call-center-technology","tag-colorado","tag-freelance","tag-saas","tag-startup","tag-writer","tag-writing","tag-writing-sample"],"_links":{"self":[{"href":"http:\/\/shannonmarcom.com\/blog\/wp-json\/wp\/v2\/posts\/683","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/shannonmarcom.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/shannonmarcom.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/shannonmarcom.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/shannonmarcom.com\/blog\/wp-json\/wp\/v2\/comments?post=683"}],"version-history":[{"count":1,"href":"http:\/\/shannonmarcom.com\/blog\/wp-json\/wp\/v2\/posts\/683\/revisions"}],"predecessor-version":[{"id":684,"href":"http:\/\/shannonmarcom.com\/blog\/wp-json\/wp\/v2\/posts\/683\/revisions\/684"}],"wp:attachment":[{"href":"http:\/\/shannonmarcom.com\/blog\/wp-json\/wp\/v2\/media?parent=683"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/shannonmarcom.com\/blog\/wp-json\/wp\/v2\/categories?post=683"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/shannonmarcom.com\/blog\/wp-json\/wp\/v2\/tags?post=683"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}