Lessons learned moving from Vonage to Ooma
Don’t get me wrong – we were happy Vonage customers for some time, and switched because the price and features with Ooma looks to be much better. And while the amount of the refund we should get is pretty small, it should not be an issue for them to do that. The simply choose not to, pocket that money, and make excuses about why it is that way. Disappointing that they would take that route.